Chris and the McNamara Masonry crew were wonderful from the time he submitted the quote to the completion of the project. Once Chris understood our concerns, he modified his personal schedule and immediately came out to assess our chimney’s condition and quote the project. The job was completed on time and within the quoted amount. I would not hesitate to use Chris and his group again or recommend them to family and friends.
Just a brief note to everyone at McNamara Masonry Restoration regarding the great brick pointing job done on our townhouse in center city Philadelphia. The work was done on a timely basis and the quality was excellent. Dan’s team did a great job in keeping everything moving and keeping our and our neighbor’s properties clean. We were especially appriciative of the team’s thoughtfulness and courtesy. We will definitely refer McNamara’s to our neighbors.
-Grace H. & Stan O.
Center City, Philadelphia, PA
Mr. McNamara is a true professional! After I explained my problem over the phone, he stated he would be out to look at the roof on Friday – Hurricane Irene was due to arrive on Sunday. During his inspection he offered to wrap the base of my chimney, free of charge. Friday afternoon I arrived home and there was a packet with a detailed estimate as well as two pictures documenting my chimney problem. I received no more water damage during the storm!
Chris McNamara and his guys are pros. They come when they say they will, and do a great job. They’re fast, efficient, polite and neat. The job included power washing and re-pointing water damaged brick below the chimney, re-stucco chimney and pouring concrete coping at the top of the chimney, re-pointing the foundation stonework on two sides of the house. I get the sense that Chris runs a tight ship and takes care of his employees. In turn, they deliver for him. He’s not the cheapest, but he does it right. I plan on calling him again when I’m ready to re-do my basement walls.
We received an estimate from Chimney Restoration by Chris McNamara Masonry Restoration for recoating the stucco of our entire chimney and for rebuilding the tops of the chimneys with chimney caps on them. Although their price was premium, it was fair because they did premium work. Their staff’s friendliness was excellent and their workmanship was very good. Their punctuality was excellent as well. This surprised me because they were not right around the corner but showed up right on time. They were responsive and their work was great!
-Jane & Jacob B.
Mt. Airy, Philadelphia, PA
Thank you for such a wonderful repair job on our stucco for our 100 year old home. Your crew was very clean, courteous and professional. Your service was very prompt – not to mention that our home looks BEAUTIFUL again! Thank you for helping us protect some of our old architecture. We would be glad to recommend you to anyone who need stucco work done.
-The Dennis Family
We received your call expressing your appreciation for our pleasant treatment toward your crew. We must in turn extend our appreciation to you and your workers. I remember they arrived early, assessed the working area, prepared their equipment and started work immediately thereafter. Their manner was personable and courteous. Both guys exuberated partnership and pleasant demeanors and worked attentively and safely. They were expedient, gracious, handsome and showed enjoyment in their work. Please thank them again for us.
-Harvey & Dorothy W.
Our chimney was falling away from the house. I called Chris and within a few hours he came out, surveyed the situation and gave us a VERY professional estimate. I already had other estimates and appointments for other estimates, but when I met and spoke with Chris about the job, I knew McNamara Masonry Restorations was the company to do the job! The very next day they came out and within hours they had torn the old chimney down and rebuilt the chimney even better than it was. There was a small problem with some rotted wood behind it – no problem – it was all fixed in a day. The job went very, very fast and smooth. They put a new chimney up in about a week, and it’s better than the original! People in my neighborhood are asking who did the work – I think Chris will be coming back to my street soon! I couldn’t recommend a better company.
– Barbara J.
These guys are pros – they come when they say they will and do a GREAT JOB. They’re fast, efficient, polite and neat. They powerwashed and re-pointed the water damaged brick below our chimney. They re-stucco the chimney and poured concrete coping at the top of the chimney. They also re-pointed the stonework foundation on two sides of our house. I get the sense that Chris McNamara runs a tight ship and takes care of his guys and in turn, they deliver for him. He’s not the cheapest, but he does it right! I plan on calling him in when I’m ready to re-do my basement walls.
Chris McNamara is an extremely good communicator. Just as importantly, he backs up his words with performance. He responded to my initial request for a proposal rapidly and then continued the practice of timely response throughout the course of the job. He replied to both calls and emails almost always on the same day and usually within a very short time after I’d called or emailed him. He also communicated in a timely and effective way several times with my insurance company to help settle the claim in a satisfactory manner when their adjuster originally priced the work out as a patch job. Our rebuilt and re-stuccoed chimney looks excellent – better than it did when I bought the house (which was only 2 years old at the time). I felt like the craftsmen doing the work were thoroughly professional. The masonry crew themselves were friendly but didn’t speak much English. This wasn’t a problem because Chris had taken care of that communication effectively too. Chris McNamara is obviously working hard to continually build good word-of-mouth and he has the customer-focused approach that goes with that attitude. I’m happy to have a five year warranty on the work but I’m guessing the job will hold up well. In short, McNamara Masonry did what Chris said they would do when he said it would be done. While they were not the absolute lowest bid I received, with a little good-natured negotiation they were in range. I was happy I used them and would definitely use them again.
From the beginning we were very happy with Chris’s service. We called Chris and he called right back. He came out as soon as he could and accessed our chimneys and brick damage. He presented detailed quotes on our problems with pictures. He answered our questions and explained what was involved to repair our chimneys and front wall brick work. We hired him and were put on the schedule as soon as possible. The work looks amazing! Very honest, reliable workers ARE still around!
Mt Airy, Philadelphia, PA
Chris was a pleasure to deal with. He was very accommodating and was able to build me a new chimney including the cap fairly quickly. He understood my concern, as there was another bad storm forecasted and I already had water damage from the old chimney. He took care of replacing the entire chimney the day before the storm. I am very grateful for his quick response and ability to get the work done on short notice. He did a very neat, clean and professional job.
Our chimney, which had been tilting slightly, began to lean and twist and crack open. Chris McNamara was very responsive to our plight. I called him on a weekend evening and he answered right away and came out the next morning. He climbed up our very steep roof and took pictures so he could explain the problem to us in detail as well as how long we could wait to have the work done. We were worried because of the upcoming storm and didn’t want our chimney to fly off and rip up part of the roof as well. We arranged our finances and Chris and his crew started the work right away. They worked quickly and efficiently and did a beautiful job. Chris and crew took down the old chimney to the roof level, cleaned out the debris that had fallen into it as the old brick crumbled, and then rebuilt the chimney with a new terra cotta liner. He responded immediately to our phone calls about the process and was pleasant and professional and easy to deal with. After the rebuild was done they repaired some of the exterior masonry and painted the exterior of our 2250 sq ft house. They finished on Friday- two days before the storm hit – and everything held up beautifully! Everyone on the crew was pleasant and professional and cleaned up thoroughly. I would definitely hire them again and I recommend them highly. The house looks great and it is intact despite Sandy’s wrath. We had never worked with a contractor before and though nervous initially it turned out to be a very positive experience. The price was fair based on 2 other estimates we obtained. I can’t say enough positive things about Chris and our experience so I will sum it up in three words – HIRE McNAMARA MASONRY!
I called for appointment and Chris arrived as scheduled and provided pictures, pamphlets and multiple proposals on the spot. The work included – work from the roof-line up and the area of failure above the foundation, replacement of decking and step-flashing on the roof. Workers arrived on time but the work took a little longer due to weather and the damage was more severe near the foundation requiring a second coating. The work looked great and the workers cleaned up the area and left little evidence of their presence where the scaffolding was placed. Great work!
Blue Bell, PA
Chris was very responsive and up front about what was needed to repair my chimney. Everything went smoothly from first phone contact to completion of the job. More damage was discovered as the repair proceeded, but Chris handled this very professionally and honestly and did the job right. The work was completed promptly and the repair was done beautifully with no mess or damage to my roof or landscaping.
New Hope, PA
Mr. McNamara is readily reachable. It was easy to schedule a visit from him and he arrived when he said he would. He did a careful inspection and gave us a detailed report, including photos with a fair estimate promptly. We were flexible with our scheduling and he gave us some options. His crew began when they said they would and were very courteous throughout the job. They were neat and clean as well. The finished job looks great. We would not hesitate to recommend McNamara Chimney Restorations.
Chris McNamara and his crew are real pros. Chris is extremely conscientious and thorough. When he came out to give me an estimate, he got up on the roof of the house and took several photographs of the chimney so that I could see the extent of the deterioration of the chimney from the very top. From the photos, I could see that the damage was worse than I had thought. He then gave me a range of three estimates (GOOD, BETTER, BEST) based on the scope of work. This was extremely helpful in making our decision. I got another estimate from another masonry company, but that company wasn’t as thorough or as able to answer my questions as Chris was. I also contacted three references and they all raved about the work his company did. A few days later, Chris came out to the house on a weekend to talk to me about the job and to answer my questions. He made suggestions regarding other areas of the house that needed masonry work, but he wasn’t pushy at all. He was clear about what should be an immediate priority for me to fix and what could wait. Whenever I called or e-mailed him with questions, he responded quickly, usually within minutes. Chris’s three-man crew restored the entire chimney, from top to bottom. They re-pointed the chimney, replaced the terracotta flues, added concrete coping at the top and also a stainless steel cap. The entire job, from start to finish, took four days. The crew was courteous, professional and cleaned up nicely each evening. Everything went smoothly, without a hitch. I highly recommend McNamara Masonry Restorations.
Lower Merion, PA
Thank you for coming out today and inspecting our chimneys. As you know, I was not thrilled with the work that another chimney contractor performed on our house. Thank you for your prompt service and honest assessment of our situation. I respected the professional matter in which you described the work that was done by the other company. I also appreciate that you were good enough to come out despite the fact that some work was already done by another company. I will be happy to recommend you to friends and neighbors in need of chimney work.
Chris and his group were wonderful from the time of the quote to the completion of the project. Once Chris understood our concern, he modified his personal schedule to immediately come out, asses our chimney’s condition and quote the project. The project was completed on time and within quoted cost. I would not hesitate to use Chris and McNamara Chimney Restorations again or recommend them to family and friends.